1. Information We Collect

We may collect the following information:

• Name, address, email, and phone number

• Delivery and pickup addresses

• Package information

• Payment details (via secure third-party gateways)

• IP address, browser type, and access logs (for website analytics)

2. How We Use Your Information

• To process and fulfill your courier bookings

• To contact you regarding deliveries

• To improve our services and website

• To comply with legal obligations

3. Data Sharing and Security

• We do not sell your personal data.

• Your data may be shared with trusted partners involved in delivery (e.g., local courier agents).

• All data is securely stored and encrypted where necessary.

4. Cookies

We use cookies to improve user experience and analyze site usage. You may control cookie usage through your browser settings.

5. Your Rights

You may request to:

• Access the data we hold about you

• Correct or delete your personal data

• Withdraw consent at any time

To request, contact us at: contact@zigcouriers.co.uk